Account Manager Job Summary and Duties:
- Accomplishes staff results by communicating job expectations; training, planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
- Accomplishes financial objectives by monitoring labor hours and supply inventories.
- Conducts facility walkthroughs to inspect the quality of work and safety compliance. All issues will be discussed with the janitorial crew and managed through the online work order system.
- Meets with customers to discuss issues and foster a positive relationship by having a strong customer service mentality.
- Responds to ALL calls for assigned accounts at all times (this includes nights and weekends if necessary).
- Maintains quality service by enforcing quality and customer service standards; being proactive in identifying and preventing potential problems; recommending operational improvements.
Account Skills/Qualifications:
Experience in the janitorial industry is not necessary; high sense of urgency and customer service; performance and quality management; coaching; supervision; results-driven; fostering teamwork; Microsoft Office; ability to lift 50 pounds or more; valid Driver’s License
Compensation and Benefits:
- Salary: $50,000 depending on experience. Experience in the janitorial industry is not necessary.
- 401K: SEJ Services does a Safe Harbor match of 100% of your plan contributions up to 4% of compensation.
- Health Insurance: Company offers medical, dental, vision, life, short-term disability, long-term disability, accident, and critical illness insurance policies to employees and dependents. The company contributes $205.86/month to employee-only medical coverage and up to $30/month to the total amount of monthly premiums for supplemental plans elected.
- Paid Time Off
- Company iPhone and Macbook provided
Fri, 19 May 2023 12:20:17 GMT
Greer, South Carolina 29365
SEJ Services, LLC is a privately owned commercial janitorial facility services company operating in multiple states throughout the Southeast. We provide services for offices, hospitals, industrial, manufacturing, education facilities and places of worship on a daily basis. Please visit our website for more information about our company and our management team.